Q
Are these custom light signs suitable for extreme outdoor weather?
Yes. The signs feature UV-coated acrylic panels that prevent yellowing and scratching, performing reliably in temperatures from -30°C to 70°C. Additionally, they carry an IP65 protection rating to withstand heavy rain, sand, and dust.
Q
What is the power source and consumption of the LED letters?
The signs run on a standard 12V low-voltage waterproof transformer with triple protection (overvoltage/short circuit). Power consumption is highly efficient at only 3W per letter, with a monthly power consumption of ≤ 15 degrees for 24-hour constant lighting.
Q
What sizes and customization options are available?
The standard single letter size is 30×30cm, but it can be customized from 20cm to 50cm. We support 26 English letters, 10 numbers, and common symbols (like &). Light sources are available in warm white, pure white, and various color options.
Q
How do I install the light signs?
You can choose between a hanging setup using the pre-set holes on the back panel with expansion screws (included) or a floor-standing setup using an optional stand (purchased separately). Letters connect sequentially using waterproof plug-in interfaces.
Q
How do I clean and maintain the acrylic letters?
Simply wipe the acrylic surface with a damp cloth. Do not use alcohol or strong acid solvents, as they may damage the protective coating.
Q
What happens if a single letter gets damaged?
The signs use a modular design, meaning a single damaged letter can be replaced independently without replacing the entire sign. Accessory replacement services are fully provided.